I recently purchased a t-shirt from NFL.COM, and when I received it, wrong size. I am a 2xxl, this t-shirt looks like a boys 2xxl. I called customer service about it, and they told me no returns on customized items. I knew that, but they sent me the wrong size. I went by their size chart, it also says that it is true to size. Now they are telling there is nothing they can do. If they would have sent me a true 2xxl, it would fit me. Don't think I'll be wasting $50 again on NFL.COM. $50 may not seem like a lot, but it is to someone on disability.