Wrong info ruined my cruise and caused me to be disembarked.

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Not open for further replies.
Jan 3, 2015
Matt, you accuse me of negligence, of not caring about the child.

Did you read my original post? I had mentioned in my enquiry of whether there was babysitters and listed it as important. It is only after ascertaining the safety of the stateroom which I judged it as safe for short periods.
You're NOT GETTING IT!! Yes, I understand you asked about it beforehand. However, AFTER you learned you could not get a babysitter, you decided that your activities were more important than your child's safety. THAT IS THE PROBLEM!! Your decision after you found out you couldn't get a babysitter.

And your decision that it was safe to leave the child alone in that room for several hours was simply WRONG.
Likes: krisseye
Jan 28, 2016
Like I mentioned if I did not care about safety at all I would not have voluntarily enquired for babysitters and list it as important in the very first place.

I am not wealthy and I had to have the business or casino to get money which is needed for many things, food for example. Is not food for the child as important as her safety ?

Grant Ritchie

Dependable adequacy :-)
Oct 1, 2014

Whether you're right or wrong, you came to us for advice, and here it is:

If you wish to appeal to Royal Caribbean, here's how.

First, complete and submit the "Contact us" form you'll find here:

Give them a week to get back to you. If they don't or you don't like what they have to say, escalate your appeal to the executives you'll find listed here:

Send short, polite emails to, one at a time, with a week between each, the Primary Contact, Secondary Contact and Chief Executive.

Grant Ritchie
Senior Lead Advocate
Not open for further replies.