In Feb. 2018, I booked 2 round trip flights to Berlin, Germany for me & my wife for a military veterans reunion leaving Aug. 4th, on WOW Airlines through the on-line agency," CheapOair". I saw nothing indicating checked luggage fees. I recently found out there is a $79.99 fee for each piece of checked luggage each way in advance. If paid at check in, fees are even more. Had this information been disclosed from the beginning, we would have been able to make a more informed decision. On June 13, I emailed both the CEO & Director of Communications of WOW (which I obtained from your website) explaining the situation & as of this date, I've had no response. I respectfully requested they consider making some accommodation to the cost of my luggage fees. I also emailed you with a copy of the WOW email as an attachment. I am frustrated at not receiving an answer to my email.