What should you do if your rental car goes flat?

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Christopher Elliott

Staff Member
Aug 22, 2007
A car rental should be the least dramatic part of your vacation. You pick up the vehicle, you drive it, you return it to the airport. All done.

Unless you’re John Themelis. When he rented a VW Passat from Hertz in San Francisco recently, his car blew a tire in a remote part of Northern California.

Jan 27, 2015
Why do rental companies offer roadside assistance if the customer would “be on his own” with a flat tire? What is roadside assistance supposed to do, and what can they charge for?