What should you do if your rental car goes flat?

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.

Christopher Elliott

Administrator
Staff Member
Director
Aug 22, 2007
728
430
63
Orlando
www.chriselliotts.com
#1
A car rental should be the least dramatic part of your vacation. You pick up the vehicle, you drive it, you return it to the airport. All done.

Unless you’re John Themelis. When he rented a VW Passat from Hertz in San Francisco recently, his car blew a tire in a remote part of Northern California.

http://elliott.org/the-navigator/dont-let-next-rental-car-go-flat/
 
Jan 27, 2015
2
0
1
60
#2
Why do rental companies offer roadside assistance if the customer would “be on his own” with a flat tire? What is roadside assistance supposed to do, and what can they charge for?