Walmart money card

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Apr 17, 2019
1
0
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#1
I had got a walmart money card back in December. Everything was working just great then the worst experience of my 50 years of life. There big claim to fame is get your taxes quicker have it sent to the money card. Well I did. Right after my deposit they froze my account. They said they sent another card with my name on it. I did not receive it. Because I was unable to get my 700 dollars i got evicted. "Now homeless". They said send them a photo of my I'd and they would send another card. I did they charged me for a new card and all fees and I walked 5 miles everyday to check with the person who had moved in to see if it arrived. I did this for 16 business days. Then I called again because in this time I lost everything including my phone service. They didn't ship my card and did not tell me anything but of course charged me. Now they want a another photo of my I'd . I sent them a picture of 3 government and I state I'd. 3 weeks earlier. But now they want a full copy of a bill in my name with my I'd. That is impossible I'm homeless. They r telling me there is no way I can have transfer or withdrawal any of my money till I do. They r going to keep taking fees out till it's all gone. They have completely ruined my life in 50 years old and cannot believe they did this. My old card worked perfectly untill I made the huge deposit. Then cut off as soon as I did. The closest branch is in Utah I'm in Tennessee. Someone please help or I'm going to have to walk to utah. I just want MY MONEY!. I can transfer it out or I can be at walmart in an hour. This has caused so much damage and complete embarrassment. And there is nothing I can do.
 

weihlac

Verified Member
Jun 30, 2017
1,950
2,040
113
Maui Hawaii
#2
I had got a walmart money card back in December. Everything was working just great then the worst experience of my 50 years of life. There big claim to fame is get your taxes quicker have it sent to the money card. Well I did. Right after my deposit they froze my account. They said they sent another card with my name on it. I did not receive it. Because I was unable to get my 700 dollars i got evicted. "Now homeless". They said send them a photo of my I'd and they would send another card. I did they charged me for a new card and all fees and I walked 5 miles everyday to check with the person who had moved in to see if it arrived. I did this for 16 business days. Then I called again because in this time I lost everything including my phone service. They didn't ship my card and did not tell me anything but of course charged me. Now they want a another photo of my I'd . I sent them a picture of 3 government and I state I'd. 3 weeks earlier. But now they want a full copy of a bill in my name with my I'd. That is impossible I'm homeless. They r telling me there is no way I can have transfer or withdrawal any of my money till I do. They r going to keep taking fees out till it's all gone. They have completely ruined my life in 50 years old and cannot believe they did this. My old card worked perfectly untill I made the huge deposit. Then cut off as soon as I did. The closest branch is in Utah I'm in Tennessee. Someone please help or I'm going to have to walk to utah. I just want MY MONEY!. I can transfer it out or I can be at walmart in an hour. This has caused so much damage and complete embarrassment. And there is nothing I can do.
Call your local TV news channel. Publicity will get their attention.
 
Sep 19, 2015
4,837
6,434
113
49
#3
Did you ever contact Green Dot Bank about the issue?

There is a lot of fraud with tax returns— people filing fake returns using the SS of others — and money going to a newly opened prepaid card versus a bank account is a trigger for a fraud alert.

There is a fraud alert associated with your prepaid card and this has caused your problem.

This is a complex problem and wish I had an easy solution.

Where do you live— is there a legal clinic that can help you?