My husband and i stayed in a Marriott property in Barga, Italy in March 2018. We decided to visit the indoor pool on the property and take a swim prior to dinner. The pool was completely enclosed and tiled throughout. As i carefully exited the pool, i slipped and fell on the slick, wet tile. The hotel manager assisted me in getting medical attention in a neighboring town. I sustained a distal radius fracture on my dominant arm(right) and was casted to the elbow including my thumb. This left me incapable of doing almost everything without assistance from my husband. This fall happened a week into our two week trip. Since this time, I have endured a cast and splinting for approximately 19 weeks. The entire time has included pain. Last week I had to endure a painful surgery to reattach a ligament that had detached from my ulna that included screwing it back to the ulna bone. Recovery is approximately six months which includes casting, splinting and rehab again. I am 8 months removed from this fall and am still struggling daily to complete the easiest of tasks. We have tried numerous times to communicate with Marriott' insurance company to no avail. They have not responded to our requests. I have missed work, been in pain and have had to change my lifestyle. I need some advice about next steps.