Ukraine International Airlines

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Jan 6, 2018
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#1
Has anyone had experience in contacting a real person in Customer Service w UIA? I have been emailing their Contact@flyuia.com site monthly for 8 months now and I get immediate response that they will contact me but to date no one has replied.

I am beginning to think they are ignoring me.......
 

weihlac

Verified Member
Jun 30, 2017
1,532
1,516
113
Maui Hawaii
#2
Likes: jsn55

jsn55

Verified Member
Dec 26, 2014
8,061
7,948
113
San Francisco
#5
Has anyone had experience in contacting a real person in Customer Service w UIA? I have been emailing their Contact@flyuia.com site monthly for 8 months now and I get immediate response that they will contact me but to date no one has replied.

I am beginning to think they are ignoring me.......
I have to agree with you, their Customer Service Department probably consists of one person, and she also cleans the offices at 5pm every day. I hope there's nothing too important ... I can only advice patience and persistence.
 

Carrie Livingston

Moderator
Staff Member
Advocate
Jan 6, 2015
1,186
1,205
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St Louis
#10
Generally when you attach something to one of the execs it causes the email to bounce back. Try sending the email to the first contact without attaching anything. You can state that you have documentation if they would like it but don't attach it.
 
Likes: jsn55