My husband and I recently flew round trip from Sacramento, CA to Puerto Vallarta, Mexico on Alaskan Airlines, with a connection in San Diego. We both have TSA PreCheck, which was indicated on both our boarding passes on the way to Mexico. On our way home, however, my husband’s boarding pass had it but mine didn’t. I should point out that I was unable to get an electronic boarding pass for either flight ahead of time when I checked in 24 hours in advance. The airline representative told me this was because they needed to check our passports at the airport. However, I haven’t run into this on other international flights with other airlines. In Puerto Vallarta, the representative could see that my KTN was in the system, but neither she nor her supervisor could get my boarding pass to print with PreCheck. This caused us difficulties in San Diego, and we nearly missed our connection due to the long security line. I complained to Alaskan Airlines through their online form, and the rep answered back that TSA sometimes randomly selects people for extra search, including PreCheck fliers, and that’s why it PreCheck didn’t get written on my boarding pass. My question: Does this sound correct, or is it more likely that my boarding pass didn’t show PreCheck because of a glitch caused by Alaskan Airlines?