Yes, the countdown begins on the day the deposit is made - that is considered day 1. So the day the LW said she called the agent was actually too late anyway. We make sure clients purchase by day 14 if they want pre-ex coverage.Neil, that is amazing that the day you purchase is actually counted as one day. To me a day is a 24 hour period, meaning that time on the third would be one day and so on. For it to be otherwise actually means it could be 14 days and one minute.