I am disabled and an adult survivor of both childhood sexual abuse, and now, dating violence. The airline is being uncooperative despite: 1) contact initiated with them regarding the issue at least 10 days prior to the departure; and 2) continual submission of official documentation and pending criminal charges against my abuser, who is scheduled to take the same flight. I need a full refund for a base economy ticket due to an injunction I will have at the time against said person who recently assaulted me. Furthermore, there are scheduled court hearings and attorney appointments I must attend during the timeframe of the reservation itinerary. I would just like a full refund of $147.59, which I desperately need right now due to financial hardship caused by my disability and the assault. I have been a loyal customer of theirs for a few years, but because of their uncooperativeness in such a serious matter, I will not consider flying Spirit again unless I achieve a satisfactory resolution.