I purchased airline tickets in January 2020 for a flight to Columbus, Ohio on March 3, 2020. The pandemic was just beginning to escalate so I decided NOT to travel. I am told by Southwest that my travel credit expired January, 2021. I missed the "COVID" travel extension window by one week apparently. I would argue that I should not be punished for being proactive. I would also argue that most people have not been traveling "recreationally" during the 1/2020 - 1/2021 time period. I think people are just now considering the possibility of recreational travel - which is is why I started investigating the use of my $245.00 credit. Any help would be appreciated. Thank you.