Small claim court vs Orbitz/ Expedia

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Jun 29, 2020
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I want to toss out one more thought. If you are not too far upstate, and you chose to go the small claims court route (which I would only do after trying DOT, the company contacts we list, and Chris), you might want to consider suing both Expedia and APG IET in one case. As best as I can determine, APG IET has an office in Manhattan. I cannot figure out their corporate ownership though, but perhaps our travel agent commentators know the answer. Whether you can sue them both in one case in Manhattan is something I'd ask the folks at the local small claims court: http://www.nycourts.gov/courts/nyc/smallclaims/startingcase.shtml

And here's a link to APG IET's web page, if you don't have it. https://www.apgiet.com/usa.html Perhaps that's even a new phone number to pursue.
I was able to contact a representative from APG IET in France and got the same answer- Expedia is not willing to get the refund from APG.
 

Alexander Pahany

Staff Member
Forum Moderator
Jan 6, 2021
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I think this is the address of APG USA. I talked with Mr. Coats from this office. He confirmed that APG are willing to refund the tickets but only through Expedia, not directly to the passenger.

APG New York
1120 Avenue of the Americas
New York, NY 10036

e: [email protected]
t: 1-800-380-6541
I would use the one I provided from the New York Secretary of State.

If you make them a party to your small claims suit, they might change their mind and refund you directly.
 
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