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If you feel that the hotel parking lot contributed to your fall, you should seek the advice of an attorney in this matter. Make sure to keep all documentation about your stay and the parking lot to present to the attorney.
Was there something uneven or broken in the parking lot that caused the fall?
If not- you should deal with your medical insurance just as if you fell at home. An accident is sometimes simply an accident and the hotel is not responsible if there wasn’t something in the lot that caused you to fall, like a hole in the pavement.
When making a claim for an injury of this type it is critical to be precise in describing the injury. A fall requiring stitches on the head without other complications is a minor injury (although very distressing), but not a "major head injury". Claiming a major head injury for a laceration will not help your case. Talk to your physician to make sure your claim reflects the actual injury.
This must have been very scary, Jan. The important connection between your injury and the hotel is the reason for the fall. If the hotel's negligence is responsible, you need an attorney. That person can guide you through the process of proof. The hotel will probably not communicate with you if a lawsuit is contemplated; it's not that they don't care, but they're precluded from even apologizing for your injury by their own insurance carrier. Good luck, and please let us know what happens.
As Neil said, not every fall is "negligence." If you feel that the hotel is negligent, you will need to consult an attorney.
The hotel will probably not communicate you regardless. No apologies. Nothing. This is per their insurance policy, anytime someone even thinks the hotel is responsible for an injury. The policy is to refer all matters to the insurance company.
Be aware that if your medical insurance gets wind that this is a potential 3rd party claim, they may not process your medical bills until a 3rd party claim is settled.