Service for refrigerator

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Oct 9, 2018
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#1
We have a two year old Kenmore Pro refrigerator that has stopped working. After calling Sears multiple times, the best they can do is make a service call on October 31st. That means we have to live without a refrigerator the next several weeks.
I have tried to find other repair services but no one in this area will service this brand.
I cannot believe we have to live without a refrigerator for this long!
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
14,700
13,757
113
New York
www.promalvacations.com
#2
If you look at our boards, they are filled with complaints about Sears appliances. If it is under warranty, there is not much more you can do but wait for a warranty tech to come out. The fact they can't get to you until Oct. 31 means that they are overwhelmed with service requests on poor quality appliances.

We have company contacts in top of our pages. Find the Sears contacts and try to reach out to Corporate for help.