I would like to seek your advice on this issue. I have a reservation at the Ritz Carlton Riyadh and it has been closed due to the Saudi Purge. The hotel cancelled my reservations which is happening tomorrow. What can i do in this case? Also my emails and calls to the hotel, GM, Directors, Managers have been met with radio silence. Marriott has not been helpful as well, emailed customer care and had no replies, called them and they were clueless about it. I was unable to escalate the situation. The Ritz Carlton ambassadors were not much helpful, they told me that they will get back to me with more information which is just lip service (my stay is happening in 10 hours time). I've given up on Marriott and booked myself at the Doubletree. Just want to find out what my options are? Considering i am a Platinum, can i exercise the Ultimate Reservation Guarantee?