I have an agent that is affiliated with the Virtuoso network, referred by my brother and his son-in-law who enjoy fairly frequent luxury travel. I asked for a reservation for a luxury hotel in Maui, deluxe ocean view king bed, and gave them the dates. They came back with prices, and the next day we decided to book one of the choices. The prices had gone up slightly, and after some consideration decided to go ahead with the new price. They secured us reservations after we paid and I thought all was well. We received the confirmation email, and I filed it away. Just because I'm a tad OCD, afterward I went to the hotel website and plugged in our confirmation code. Our room was booked for an ADA-compliant ocean-view room. Not deluxe ocean view. Additionally, we do not need an ADA compliant room. I brought this to their attention, and they said they'd try to get the room we requested for the price they quoted. That price is no longer available and in fact took a substantial jump. That's not a surprise since of course pricing is dynamic. So, for those of you that are more familiar with using travel agents, assuming the prices stay up, I am guessing we are just stuck with paying more? I understand it was an honest mistake, and I'm not casting blame, just disappointed and a little dismayed. We do get certain perks for booking with the agency, which I was looking forward to (free breakfasts, resort credits, possible upgrade). I can go on the hotel website and get a price closer to what was quoted using our AAA membership, but again, not with the perks. Any recommendations or advice?