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Apr 2, 2018
sterling hts
last sunday i rent a car from enterprise for one week...the guy look around the car and is a little damage...he take picture and put this information...but he not take a look on the top of the car...
when i return the car they charge my credit card 250 $ they say is my fault...they say is like an hail damage...only one....but is not raining , nothing in the last week...
now they give a sheet of paper Instruction for your clam for damage or loss to rental vehicle...i don t know what can i do...what is next step...what i expect after this????
it is first time for me when i rent a car and first time experiment like this
can you give me on advice Not my fault ...yes is my fault because i not take a look...anyways i am so sad THK