August 2019, I booked a trip tp India with friend couple. Made deposit of 1480.80 each and in January 2020 paid balance of 959.20 each. Due to pandemic I called Exoticca and cancelled the trip and as per their cancellation policy I cancelled 30 days prior the trip to at least to receive 40% of total price, which would be 959.20. I spoke with company and emailed more than dozen times and only answers I got was just to wait. It's been over 14 months since I cancelled trip and I haven't received a single penny. I think they are using my money to keep operating. They are still advertising future trips. Don't book any trips with Exoticca. They don't refund any money. They are just rip offs.