- Dec 22, 2015
I agree that using the word lacked professionalism. It seems that the level of professional behavior is slipping in recent years. Flying these days is, unfortunately, not what it used to be. Basics like please and thank you even seem foreign to many employees.@Patina that's good you know the meaning of amiga and it's okay because it's from your co-workers. I am not okay with it because I didn't know what it meant when I was at PDX checking in my uncle for his flight. I do know it's a Spanish word, but then I am not Hispanic. Even though it is friendly and kind, it was new to my ears and not something I was expecting to hear from someone who has gone through Customer Service Trainings.