Pushing CDW at Budget, Reagan National

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Jan 31, 2015
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#1
My wife and I have rented cars from Budget at this location several times over the past few years. Reserved thru Hotwire, Priceline and got the best rates from Budget. Always declined collision damage waiver since we get a much better deal thru our credit card company. Every time we went to pick up the car they would ask me to sign a document acknowledging the rate/fees etc. The amount would be much higher than what was quoted online. When questioned, the response would be "Oh, it includes CDW". When I asked to take it off the hard sell would start. Caveat emptor.
 

Grant Ritchie

Dependable adequacy :-)
Oct 1, 2014
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#2
My wife and I have rented cars from Budget at this location several times over the past few years. Reserved thru Hotwire, Priceline and got the best rates from Budget. Always declined collision damage waiver since we get a much better deal thru our credit card company. Every time we went to pick up the car they would ask me to sign a document acknowledging the rate/fees etc. The amount would be much higher than what was quoted online. When questioned, the response would be "Oh, it includes CDW". When I asked to take it off the hard sell would start. Caveat emptor.
Amen!
 
B

bodega3

Guest
#3
This isn't anything new. In Hawaii, they passed a law to keep the rental car companies from their high pressure pitch as the counter agents get a commission off what they sell.

If you use Budget a lot, why not join their frequent renter program so you by pass the counter, saving you a bunch of time and hassle, and your wishes are noted in your profile on what insurances, if any you want to take out with each rental?
 
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