In Amazon.de .I am living in Italy , This is how it happened, 19,Nov, I bought something . few hours later, I receive a email tell me my account was been hacked two hours later call +49 9 41 78 87 88 for unlock. I try to call many times, but the number it's never work . then I try to contact the customer service by email， few minutes later, he tell me my account is unlock but my order is cancel, So I try to re-order again. then few minutes later. I receive a email again to tell me my account was been hacked call number 2 hours later. the number still doesn't work. then I try to contact the customer service again. he tell me, my account will unlock 22/11 automatically. then today I receive a email in German tell me "Your account is directly linked to an account that we have closed because our services have been abused, which is a violation of our terms and conditions. We may not respond to further e-mails about this matter." but it's impossible , the true is I don't have any other account. now how can I do?