When you called Ovago, did you actually cancel the trip at that time and receive an acknowledgment that you would receive a credit for the trip?I did call Ovago told them cuz it wasn't safe to travel at that time. They agreed to give me credit for future use know they keep saying that deal is no longer available
You are no longer due a refund even if the airlines canceled this flight.did call Ovago told them cuz it wasn't safe to travel at that time.
Well, this is a good sign...at least they have issued you the credit vouchers.I told them I would like to use the credit from last year keep saying ok let me look no flights on dates you wanna travel
All hope is not lost! You have the credits—you’re a lot better off than a great many people. You just have to approach Ovago with the right information. Use the link I gave you to the flight matrix (or Kayak, or whatever platform you’re comfortable with) and have the dates and flight numbers in hand when you re-book. If you call and say, “I want to use my credits sometime,” you’re not going to get anywhere. If you call and say, “I want to use my credit on 20 July on Lufthansa XXX,” you’ll have better luck.Mistake learnt.
I'm sure that's true. You're not going to pay the same price now as you did a year ago. Supply and demand change, and therefore prices fluctuate. The price of a gallon of gasoline is different right now than it was a year ago...same premise.They telling me there's flight for dates I wan travel but not the fair I booked last year.
You're going to have to do just that to use the credit that you have.I'm willing to pay the difference