I was wondering what is the best way to obtain assistance locating a lost personal item from any airline, but in this case specifically Frontier Airlines. I recently lost my cell phone while flying on a flight with Frontier and have been hitting a wall every time I try to contact some to help with tracking it down. I mistakenly placed my phone in the pocket of the seat in front of me during our flight. During the chaos of exiting the plane with my young kids, I completely forgot to grab it. I knew within 15 minutes of leaving the flight that I left it behind. Because we landed late in the evening, everyone with Frontier had already left and I was unable to retrieve it immediately after the flight. Basically, when I was finally able to reach someone the next day, I was told if the cleaning crew found it they would send it to Denver (apparently Frontier's headquarters) and then sent to lost and found. I have followed their procedure every step of the way, but have been met with nothing but rudeness and absolute unwillingness to help or answer questions. I understand this is completely my fault that I lost my phone, but I just spent $1200 to fly with this airline. I do expect some level of customer service. Not to mention, they lost our car seats last time we flew with them and I dealt with the same rudeness then too, and that was their fault. Let me stress, I am NOT asking for money or a replacement phone from them. The phone is replaceable. The only reason I am so upset is it is my baby's first birthday next month and the majority of pictures I have of her are on that phone. I am posting this today to see if there is anything else I can do to try to obtain any kind of real assistance from Frontier before just giving up on having my phone (pictures) returned to me. Thanks for taking the time to read this and for any advise you can offer!