Norwegian Cruise Lines (NCL) lost my wife's luggage, leaving it behind as we set sail to Alaska from Seattle on July 28, 2018. My wife had to endure everything associated with not having any of her personal belongings throughout the week; no swimming, posing in family reunion photos in borrowed pajamas, rejection from activities on board requiring closed toed shoes etc. NCL, both on board guest relations dept., and later corporate, have been incredibly resistant to making any type of reasonable offer of compensation. The most they have offered are small stipends for future cruise credits. These "credits" are spread across 6 of my family members. In other words, to utilize these small partial credits, I have to book 6 new fares within a short period of time. In order to transfer any of these credits it is incumbent on me to write transfer letters, seek out a notary and pay all associated costs. In my opinion, I paid for 6 full fare tickets with the expectation NCL would deliver a complete cruise experience for each of us. My wife and I did not receive what we paid for. The corporate staff have been incredibly rude and dismissive and do not hold true to the expressed statements of upper management who say they value customer loyalty and repeat business. My assigned case agent refuses to communicate and will not allow me to speak with a supervisor now that our negotiations have reached a standstill.