1) Online Travel Agent
- What does OTA mean?
- What does AED mean?
2) United Arab Emirates Dirham
Not sure why they are charging their fees in AED. Maybe their bank in in the United Arab Republic. This also means that the price you pay for a fee can differ from day to day as exchange rates vary.
I am have a feeling the airlines are planning on a decent percentage of people who hold credits , not using or not being able to use them.To be clear, for all of my flights, I had only wanted extensions of the expiry dates on travel coupons issued at the time of cancellation.