Need CassApp reversal

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Nov 11, 2019
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#1
A payment for part time work a friend completed was sent to her via CashApp. She csn't access her money because the phone she used to set up the account broke and is inoperable. Her temporary replacement phone has another number. Consequently when trying to access her account and retrieve her monry, the CashApp interactions aren't working because her phone number changed. And it is mposdible to get a resl person to respond using their Customer Service festure options online or by phone call.

My friend wants to authorize CashApp to reverse the payment from her employer, that will enable her to make other arrangemrnts to be paid. Any suggestions on how to work with CashApp to make this possible? No one ever snswers their customer service phone number.
 
Aug 30, 2015
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#2
A payment for part time work a friend completed was sent to her via CashApp. She csn't access her money because the phone she used to set up the account broke and is inoperable. Her temporary replacement phone has another number. Consequently when trying to access her account and retrieve her monry, the CashApp interactions aren't working because her phone number changed. And it is mposdible to get a resl person to respond using their Customer Service festure options online or by phone call.

My friend wants to authorize CashApp to reverse the payment from her employer, that will enable her to make other arrangemrnts to be paid. Any suggestions on how to work with CashApp to make this possible? No one ever snswers their customer service phone number.
Take the SIM card out of the inoperable phone and put it in the replacement phone. The number will move. Or is there more information to this?