My stepdaughter from Germany returned a car to Orange County Airport. The agent checked out the car, said everything was fine, but then two days later they sent a request for payment for a broken tail light. The picture they sent did not have a time stamp, but it was evident the picture was taken at least twelve hours after the car was returned (or longer) and the car was muddy. When my stepdaughter turned the car in, the car was clean. We have tried unsuccessfully to obtain a picture from the night the car was turned in, but National claims their cameras were down that night. If there was proof that my stepdaughter and her husband damaged the car, they would pay for those damages immediately. However, there is no proof. National has not been helpful in the least. In fact, another letter my stepdaughter received in the mail also included a letter for someone from Canada. I'm wondering if it's the foreigners that get hit with these charges since the thought is that they won't fight them. My stepdaughter has finally paid for the damages that they did not cause; they received some very threatening letters. National owes them the money back.