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I am looking for help for my mom. She is having trouble with met life insurance for long term care. She and I have tried to find corporate contact #s besides toll free customer service and have had no luck.
Please go through Metlife's eservice portal. You can generate ticket followed by signup. https://online.metlife.com/ or alternatively you can make a call on 1-800-638-5000.
Met life has social media support team so you can drop a tweet for them. Mention Met Life twitter handle @MetLife. You might get quick reply via twitter.