I had to cancel my flight to Aspen, Co. due to ear infections. My ENT said I shouldn't fly until they cleared up. After numerous tries to get help from American Airlines, I finally found someone who said I could use my 679.00 ticket a year from now and there may or may not be a 200.00 change fee. I had purchased the ticket on May 20, 2019 and my flight was for July 29, 2019. Then I found out that the only way they would allow me a year to use my ticket is if I fly no later than May 20. That is useless to me because my friend with whom I will stay will only be in Aspen in July and August when the big Festival of the Arts is going on. I don't see any way around this other than I lose my money.