I retired a few years ago. I used to travel a fair amount for work and was able to get a Marriott Gold Elite Rewards account. I also have the Marriott Rewards Credit Card, so clearly I have been (I thought) a valued Marriott customer for a long time.. The first couple of years after retiring, Marriott automatically upgraded me to Gold status without the required nights. Then they stopped, but by using 25,000 points, I could renew for the year. I did this the last two years, and now Marriott has announced that they will no longer allow that option starting in 2018. Almost every time I travel, I stay at a Marriott property. But I may only spend at most 20 nights in hotels. As a senior, it seems unfair that they essentially exclude us from attaining or remaining Gold. I have sent emails to the Customer Care at Marriott and the response from Customer Care basically was that was their new policy. I also sent an Email to Arne Sorenson, but have received no response. Do you have any suggestions as to how I can get this issue raised within Marriott? Who else could I contact? I really enjoyed being Gold... I told them that, bottom line, the incentive to stay at Marriott was going away, and I would now be most likely to use the lowest price for any decent hotel rather than specifically seeking out a Marriott property. I tried to convince them that the cost for a long time customer to remain Gold was much less than losing me as a customer, but to no avail. I even suggested coming up with an upgrade program like the airlines, where I could use my points to "upgrade" to Gold status for a particular stay, which I think is a great idea. Suggestions, anyone on how to get through to Marriott?