Last year I put a 40 dollar gift card on my account. Got it from dollar general. I tried to buy something and it locked me out. Said a bunch of things and then said its because I had another account locked. This was my first and only account though. Kept calling and talking to them and filling the emails out. Sent proof I got the card and everything. I have done literally all they asked. Still locked and they still have my 40 dollars. Its almost 2019. I got the card in 2017.