Kitchen Aid Stove

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Jan 8, 2019
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#1
We bought a Kitchen aid slide in stove about 3 years ago. lucky we put a 5-year warranty on it. There have been ongoing problems with the oven, there have been so many issues. the inside of the stove is chipping, they gave me paint to spray on the chips, It will go rusty. the self-clean doesn't work, the answer yeah that didn't work out so good. so can't fix. The blower fan has been replaced. the bottom oven drawer had to be replaced we are now on a 4th replacement motherboard and it still doesn't work right. We paid $2,166 for the stove. I understand that Washington State has a lemon law for appliances. can you tell if this is true and if so how do I file


Jean Homfeld
 

weihlac

Verified Member
Jun 30, 2017
1,180
1,116
113
Maui Hawaii
#2
We bought a Kitchen aid slide in stove about 3 years ago. lucky we put a 5-year warranty on it. There have been ongoing problems with the oven, there have been so many issues. the inside of the stove is chipping, they gave me paint to spray on the chips, It will go rusty. the self-clean doesn't work, the answer yeah that didn't work out so good. so can't fix. The blower fan has been replaced. the bottom oven drawer had to be replaced we are now on a 4th replacement motherboard and it still doesn't work right. We paid $2,166 for the stove. I understand that Washington State has a lemon law for appliances. can you tell if this is true and if so how do I file


Jean Homfeld
I don't know about WA state lemon laws.

Whirlpool is the parent co of Kitchen Aid. You can email cust serv and present your case. Hopefully, you can negotiate an exchange and credit for a new appliance. Email the first cust serv person (DO NOT call) and escalate weekly if no/negative response.

https://www.elliott.org/company-contacts/whirlpool/
 

jsn55

Verified Member
Dec 26, 2014
7,682
7,490
113
San Francisco
#3
You should be able to do a search for details of Washington State's lemon law. There's certainly little question that your appliance is a lemon.