Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
They through out so much food per day. The hotel would not lose money because they didn't have to services for day. Think about this You overpay a credit card bill by 200 dollars and they won't give it back
A better analogy is wedding catering. You contract with the caterer for, say, 100 guests. If 20 guests no-show, the caterer doesn't refund for those 5 because he/she has already paid for the food and hired staff based on the 100 head count.
You came to this forum to ask what your options are.
You already spoke to the manager, who refused your request.
You can appeal to the resort's customer service department, but apparently all the advocates are unanimous in their opinion that you are not entitled to a refund of 1 night.
Therefore, there is nothing else that can be advised for you.