I purchased a HP laptop (HP Notebook 15) from Costco in November of 2017, and bought the extended 3-year warranty through HP. In September of 2018 the hard drive failed, and I had it replaced through HP. Yesterday the replaced hard drive failed again. Since it is still under warranty I contacted HP consumer support, who said that they can send me a box to have it shipped back to be repaired again. My question is this: is it unreasonable to escalate this issue to have the computer replaced outright, since this will be the 3rd hard drive in 18 months? Should I go through HP with this request, or start with Costco? The only reason I even though of going back to Costco is that in January of this year my partner bought a similar HP laptop from Costco, and the hard drive failed within 3 weeks of purchase. He returned the laptop outright since it was still within the return window for electronics. TIA!