Help with Ocean Cruise lines or river cruise lines

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Jun 30, 2017
492
508
93
Maui Hawaii
#22
I believe that Tauck is a tour provider, not a travel agent. I've heard good things about their trips.
You are correct, but they do handle air and hotel associated with the cruises. Looking at their website and others will allow the poster to see what types of cruises are available, and timing and costs prior to talking to a travel agent.
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
13,833
13,261
113
New York
www.promalvacations.com
#23
I believe that Tauck is a tour provider, not a travel agent. I've heard good things about their trips.
That is correct. Tauck is a tour operator, not a travel agency but they can certainly book the entire trip for you. Booking through a supplier just doesn’t give you an advocate if something goes wrong but Tauck is a fine tour operator.
 

jsn55

Verified Member
Dec 26, 2014
6,992
6,857
113
San Francisco
#24
That is correct. Tauck is a tour operator, not a travel agency but they can certainly book the entire trip for you. Booking through a supplier just doesn’t give you an advocate if something goes wrong but Tauck is a fine tour operator.
One aspect of a tour/cruise that I'd like your expert opinion on, Neil. Booking your own air or allowing the travel provider do it. I have heard such terrible stories from fellow passengers about travel with 3 or 4 connections, impossible layovers, not being able to get seat assignments, that kind of thing. On a river cruise, that seems to be the main topic of conversation the first two nights at dinner. What's been your experience with your clients?
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
13,833
13,261
113
New York
www.promalvacations.com
#25
We leave it up to the client. I’ve never seen problems with flights booked by the cruise lines, river or ocean. You can ask the cruise line what the flights are they are quoting you pricing on to make a decision on whether to book or not. Some cruise lines have flex air which allows you to choose the air.

I’ve never had a surprise from a cruise one because we ask what flights they are booking before hand.