My 90 year old mother is having difficulty with Frontier Communications. Her landline phone is out. This is connected to her emergency alert system. Someone came out last week to "temporarily" fix the problem. The phone worked until yesterday. When she called AGAIN, they said "emergency" wasn't written on the work order since it was temporarily fixed. She asked to speak to a supervisor. He told her it would be fixed within three days. She asked if this was business days (since this happened on Friday) and he told her he wasn't sure. My mother has a fractured foot and needs the emergency alert system working. Frontier doesn't seem to care about this and can't send a technician out within 24 hours. This is not the first time she has had a problem with Frontier. Unfortunately, she doesn't have much choice for a landline in her area.