Before leaving the U.S., I wanted to rent a car for our trip to Ireland. I know that credit card companies do not cover the insurance in certain countries and was concerned that Ireland was one of them. I called the customer service number on the back of my Aviator Mastercard from Barclays and was told that the insurance would be covered. I went to the holidaycars.com website and rented a car, declining the added insurance. The voucher clearly stated what I needed to bring with me to pick up my rental car. NOWHERE did it explain I needed a letter from the credit card company stating it covered the insurance. When I showed up to pick up the car the Europcar representative informed me that the only way to avoid taking Europcar’s insurance was if I had a letter from my credit card company, which I did not have since this was the first I was told I needed it. I called the International Collect number on the back of my card and a representative explained that she could not help me with this issue and gave me another number to call. I called that number and spoke with another person who informed me that she could not help me and the department that could help me was closed as it was only open from 8am – 5pm EST. Since I couldn’t get any help from my credit card company, I had to purchase the insurance or go without a car and ruin the vacation. I have tried to dispute this charge through Europcar, Holidaycars.com and my Barclays Aviator Mastercard all to no avail. Any way to get reimbursed for the insurance costs?