I hope this is the right place to post this, but i was instructed to do so. So I own a small I.T. business and I had this kid send me his high end ($2000) laptop for a screen repair. Well the fedex guy gets to my neighborhood and takes it to the wrong house and leaves it. Then he marks it as delivered. First of all this kid trusted fedex to know what they were doing, and didn't purchase any extra insurance. Secondly I tried to file a claim, but i wasn't the shipper. Regardless after several calls to them i asked, well did you at least get the driver to go back and try to get the package from where he left it? But no they did not even contact the driver. They didn't care. So finally i convince this naive kid to file the claim, and walk him through it. Hes a young college kid and now he is struggling to even stay in school without it. He is totally devastated. After everything was said and done, they tried to offer him a hundred dollar check for it. He of course refused it! Is there someone high up in Fedex with some morals and values who wants to make this right! They are ruining this kids academics! Somebody please help.