I have been falsely accused and charged for a smoking fee from hertz rental company for my rental car, $300.00 was the amount. I only had the car 24 hours and I absolutely did not smoke in the vehicle! Before the lady was even done explaining her reasons or "evidence" she found she had charged my account even before showing me her "evidence" I would really appreciate your help that was my rent money and I'm so frustrated because I know in my heart and soul I didn't smoke in this rental I've rented here before for an even longer period of time and I've never had this problem! The hertz location was in New York on Burnett ave. She claims there was one ash between door n driver seat it was the size of a salt particle. Nowhere else in the car was there any ashes not by the stick shift nowhere on the window Ledges not in the backseat no where where if I was smoking ashes would have fell so the little tiny Speck of a ash she saw by the door easily could have blew it the car from smoking right before jumping in why would I risk $300 for a 24-hour rental! I absolutely did not smoke in their car! I'm so frustrated! HELP!