Bought round trip tickets to Orlando last Oct. I received confirmation from SunCountry for flight down but nothing for return. Fast forward to March 8th when I realized I didn’t have any booking reservation information for return flight. We had no confirmation for return airline,or time of departure but knew we were to fly home 3/11. I tried calling Expedia but got a prerecorded message regarding Coronavirus and no customer service person to speak to. I then called Sun Country to see if they had any info but she told me Expedia changes the flight reservation number for departure/return flights. I again called Expedia and got another recording. Searched the website for a customer service number but found none. We could only hope that an airline would contact us with needed info. Knowing we needed to be back March 11th and unable to reach an agent at Expedia I shopped for the cheapest flights home. We had 24 hrs to cancel that new reservation. March 9 American Airlines sent an email regarding air miles so I called them and they gave me the flight info. Unfortunately it was now past the 24 hrs I had to cancel the second reservation and Customer Service said my only option was to take or cancel the reservation with American Airlines. No refund because they were basic economy tickets. Since cancelling American would cost us less, I cancelled that reservation. I should have never left town without return info. Expedia should have communicated prior to our trip. American Airlines should refund our money for cancelled tickets not only since we had our money for months, but by cancelling it gave them two days to resell the tickets.