First post here and by the looks of it my case is not an unusual one. My wife used a rental car for a two month training assignment in San Antonio. Two days before her rental was up she was the victim of a hit and run on I-35. The vehicle was assessed for damages by the local hertz employee named nesha to the tune of 60 dollars. After being told several times that this would take car of the damage costs and we were now good to go and the rental was over we received a bill in the mail for 290 dollars from hertz claims center! Of course this figure was under the 500 dollar deductible on our insurance and we’ve made no headway in getting an explanation or having the bill dropped! I was lucky to find this forum and I hope it can help our situation. Thank you all!!