Credit Card Fraud Citibank (Costco)

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Verified Member
Jun 30, 2017
Maui Hawaii
The Costco Citibank card has a photo of the owner on the back of the card for added security. If the card was rejected the first time the merchant should have looked to see if the purchaser was the same as the photo. Hopefully the stores have time stamped video cameras where they can pull a picture of the purchaser. Did you file a police report? That may help convince Citi that you did not make the purchases.
I think the only place where the photo is used is at Costco since the CC is also your membership card. If you use the card elsewhere as a swiped or chip card no one looks at the picture.