- Jul 4, 2020
Hello all, a co-worker stole my credit card, used it at an ATM for cash advances. Then he put the card back, so I did not know it was used. Saw the transactions on my account and reported them promptly. I never do cash advances at ATM's, too many fees. I was confused because the card was in my possession, so I went to the police to request to see the surveillance video of the ATM stall at the exact time Chase told me the transaction was made. I am living in a small tourist town, so the police installed many cameras and allow the public to view the footage if there is a concern. So I submitted that police video and my statement that the charges were not authorized. So it was stolen by a known thief basically, and I proved it wasn't me at the ATM, and went to the police. What else can I do? Already reported to Consumer Financial Protection Bureau (CFPB), no response. Thank you.