Cabin seat baggage is a specialized booking and should be done directly with the airline. I looked into it when transporting a work of art round trip. I called the airline directly. I would never have booked the ticket as Art H. and I would not have booked the seat under the long dead artist's name. In my case it was more advantageous to book business class and use the business closet. The OTAs are not knowledgeable about special circumstances, I am sorry to say. The problem is that the cello was booked with a name. no matter how silly it seems, but the name has to have a passport. This is the same issue if a person needs to book two seats for one passenger. Every name on the manifest has to have proper documents. I would never have booked a seat for the artwork under the dead artist's name; one call to the airline would have prevented this trauma. I do hope the airline will understand the special circumstances and how easy it is to make a mistake like this.
Likes: Patina and travelplus