Can’t rent my rental

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Jan 6, 2015
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#5
In addition to what Neil and weihlac have posted, please tell us what prior communications have you sent/received to/from "them".
 
Sep 19, 2015
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#6
Reasons for DNR/

Unpaid charges ie traffic tickets
Unnecessary credit card charge backs
Using swear word at staff
Too many complaints trying to get compensation

Just to name a few

There can always be a mistake — such as invoice paid and not properly credited