This is more a question than a complaint. Let me try to explain....
I am an active firefighter. Along with 8 other firefighters, I spend 24 hours every 3rd day at the firestation. Although our job is to run calls and perform daily duties at the station, we have quite a bit of time that is more or less a holding pattern. Dead time that we use to cook, study, talk to family, etc...
The department has internet for department related business. "We", the firefighters stationed here also pay for internet for our personal use. At this time, Comcast is saying that we must pay for Business internet because it is a business address. I feel that we should be able to obtain a residential account since it is not business related and is for our personal use. Anybody out there have any suggestions on how to get this done? I have tried talking to the "representatives" and they say they cannot help. thanks!
I am an active firefighter. Along with 8 other firefighters, I spend 24 hours every 3rd day at the firestation. Although our job is to run calls and perform daily duties at the station, we have quite a bit of time that is more or less a holding pattern. Dead time that we use to cook, study, talk to family, etc...
The department has internet for department related business. "We", the firefighters stationed here also pay for internet for our personal use. At this time, Comcast is saying that we must pay for Business internet because it is a business address. I feel that we should be able to obtain a residential account since it is not business related and is for our personal use. Anybody out there have any suggestions on how to get this done? I have tried talking to the "representatives" and they say they cannot help. thanks!