I rented a car from Budget in March but ended up not using it. It sat in my parking space until I returned it to the Nashville airport location. I did a face to face handoff at that time. There was no damage to this car when I turned it in. I am 100% sure of this. No damage was noted by the man who checked the car. This was March 22. On April 10 I recieved a phone call from a claims rep at "Viking Billing Service," stating I owe over 1000$ for damages to the rear driver side. I stated at that time that there was no damage to the car when I turned it in and that the car had been parked for the duration of time I had it rented. At this point the claims rep stated, "the damage to the car is consistant with damage that would happen in a parking lot." I agree with her assessment and I believe this damage happened in a parking garage --the rental garage after I turned it in. She of course offered me to no option to contest this and merely acquiesced to send me photos. When I asked about any damage being noted by the attendant at the time I turned it in she stated, "that is not his job." This is crazy and I'm not sure how to proceed. I went to the airport today and took pictures of the concrete supports that proliferate the garage. I also took a photo of the approximate area of where I picked up the car (no supports,) and of the attendents checking over cars being turned in so as to show how obvious seeing any damage would have been when I turned the car in. I also inquired at the Budget desk if there are cameras in the garage and there are. This would certainly show I returned the car in perfect shape if they would pull the tapes. I am including a photo of the damage that was sent to me. Ray Charles could have seen this damage. Am I correct in considering this fraud?
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