I rented a car from Budget in Siena, Italy for 10 days, returning the vehicle at Florence airport on May 17,2019. I've recently received correspondence from Avis/Budget indicating that I incurred a traffic fine during that trip in Lucca. I was aware of my violation (driving in a restricted area) and am willing to pay it. I was given a link by Avis/Budget to supposedly let me pay the fine. After trying numerous times to use it, I only received registration and reservation numbers, but nothing about the fine. For "processing" the fine I was charged $54. I tried an alternative method from the website of emailing them for information on my rental, twice, and never received a response within the 72-hour period promised. I would like to pay my fine, preferably online, but cannot get any information or even the amount of the fine. I'm left wondering why I was charged $54 for nothing more than a notice. Can you help me?