Big cruise price drop

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Jan 25, 2018
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#1
On October 29, 2017 my friend Frances Good and I were on the Grand Princess for a 15-day cruise to Hawaii. Our travel agent was Zoe's Cruises and Tours. We each paid $1799 plus tax, etc. in a timely fashion. On the week of sailing, the fare went down to $949 per person. This fare is for new bookings. We were very upset by this huge price drop that we could not take advantage of. We did consider cancelling, which seemed to be a lot of trouble. Zoe's did not offer an opportunity to rebook or any other suitable compensation (which did not have to be in the form of money). We were given a dinner in a specialty restaurant. This experience has left us upset with Zoe's, as well as Princess. Princess is now at the "bottom" of our list and Zoe's is completely "off" our list.
 
Sep 19, 2015
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#2
A cruise may have less desirable rooms available for a lower price the week of sailing. A new booking is just that, I do not think the travel agent could fake that.

The flights to the port of departure must have been very expensive without an advance purchase. Since those fares were likely more expensive, should you have been charged more?

Sometimes fares go up, sometimes down, it is uncertain.
 
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Jan 6, 2015
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#3
To add to Christina's information, as a cruise approaches their departure date, the cruise line may drop prices on rooms similar to yours to fill up the ship. While this is frustrating, is it standard practice.

Had you called Princess prior to sailing, they might have "comped" you with some on board credit.
 
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#4
Also a cancellation the week of sailing likely would have incurred a 100 percent penalty -- maybe if there was cancel for any reason insurance one could be reimbursed but with the cost of the policy and reimbursement amount (usually 70 percent) there likely would not be any real savings.
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
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www.promalvacations.com
#5
Your travel agent did nothing wrong, your gripe is with the cruise line. These price drops are done by the cruise line to fill empty cabins and the cruise lines refuse to allow passengers who are already booked after final payment to take advantage of those drops.

In order to get a price drop after final paymeng you would have had to cancel your cruise and rebook it. Since you were in 100% cancellation penalty, you would lose everything you paid for your original cruise to rebook at the lower price.

You should direct your anger at the cruise line itself because they shouldn’t do this to sell cabins.
 

mmb

Verified Member
Jan 20, 2015
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#6
The only people who really get to take advantage of these huge price drops are those who live close enough to the port of departure to drive there and don’t need to worry about getting time off from work last minute (retired.) We have been able to take advantage of last minute cruise prices for cruises out of Miami or Tampa.
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
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www.promalvacations.com
#7
The only people who really get to take advantage of these huge price drops are those who live close enough to the port of departure to drive there and don’t need to worry about getting time off from work last minute (retired.) We have been able to take advantage of last minute cruise prices for cruises out of Miami or Tampa.
Don’t tell my wife that. She already wants to move down to Florida for this exact reason.
 
Jun 27, 2017
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#8
We have friends who live in Sarasota and they are avid cruisers. And yes, they get huge, last-minute offers. And yes, they can easily pack and go. And even with all their upper status perks, the last-minute cabins that are available are often inside cabins, lower decks, far front or far back. There are four ports at their beck 'n call: Tampa, Orlando, Ft. Lauderdale, Miami. Ahhh, the life.

And yes, cruise lines - almost of them, not just Princess - often do drop prices a few weeks before a cruise to fill up cabins from cancellations, bump-ups, and all the less desirable cabins. But unless you live close to the cruise port(s), like our friends, your airfare to get to the port of departure may be high.

Cruises like airfare and most everything involved with travel is BOOK IT and don't look back at the price you paid. Enjoy! Life is short.
 

jsn55

Verified Member
Dec 26, 2014
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#9
Since last-minute price reductions ensure that the ship sails as full as possible, it's good business practice. If cruise lines eliminated those reductions, cabins would sail empty and the cost per passenger would eventually rise. I'm confused over your annoyance ... your TA arranged for a 'special' dinner, right? It seems to me that you got a nice little bonus that few others received because you were vigilent.