Avoiding cancellation hell

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Jan 31, 2015
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#1
You have probably heard of Comcast's call from hell when a customer tried to cancel service.
https://www.youtube.com/results?search_query=comcast+customer+service+call

I had a similar and worse call when I called to cancel my service with DirecTV. Pure hell.

I learned a lesson and avoided the same experience with my internet service provider. I told the rep that I was leaving on a religious mission to Zimbabwe and would not be back for 5 years. The cancellation took less than 5 minutes. My recommendation when calling to cancel any subscription service is to give them a similar excuse. They will be at a loss for a rejoinder.
 

Grant Ritchie

Dependable adequacy :-)
Oct 1, 2014
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#2
You have probably heard of Comcast's call from hell when a customer tried to cancel service.
https://www.youtube.com/results?search_query=comcast customer service call

I had a similar and worse call when I called to cancel my service with DirecTV. Pure hell.

I learned a lesson and avoided the same experience with my internet service provider. I told the rep that I was leaving on a religious mission to Zimbabwe and would not be back for 5 years. The cancellation took less than 5 minutes. My recommendation when calling to cancel any subscription service is to give them a similar excuse. They will be at a loss for a rejoinder.
Ha! Good one. Thanks. :)
 
Jan 8, 2015
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#3
You have probably heard of Comcast's call from hell when a customer tried to cancel service.
https://www.youtube.com/results?search_query=comcast customer service call

I had a similar and worse call when I called to cancel my service with DirecTV. Pure hell.

I learned a lesson and avoided the same experience with my internet service provider. I told the rep that I was leaving on a religious mission to Zimbabwe and would not be back for 5 years. The cancellation took less than 5 minutes. My recommendation when calling to cancel any subscription service is to give them a similar excuse. They will be at a loss for a rejoinder.
The only problem with that is that someone at the company's end might decide to burgle your house while you're out of the country!
 
Jan 8, 2015
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#4
The only problem with that is that someone at the company's end might decide to burgle your house while you're out of the country!
Yes, because the guy over in India at the cal center is going to hurry up and get a visa and book that plane ticket.
 
B

bodega3

Guest
#5
Yes, because the guy over in India at the cal center is going to hurry up and get a visa and book that plane ticket.
You know this is something that has happened and just recently a res agent with a major cruise line was arrested for taking passengers personal information and passing it to some buddies who would go to the passengers residence, since they knew their travel dates and break into the house. Happened with another company a few years back, too.
 
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